Program Information

Hospitality/Tourism-Guest Services Agent

Available at: Lafayette

NOTE:  This program is no longer accepting applications.

CIP 520904
Associate of Applied Science (AAS), Technical Diploma (TD),
Certificate of Technical Studies (CTS),
Technical Competency Area (TCA)

Click to View the Program Description (DOC)

Click to View the Curricula and Syllabi Now

Click to View the Placement Exam Score Chart (PDF)

An application or re-application fee and a testing fee per component are charged for each Application for Admission submited.

AAS requires a High School Diploma or GED; TD requires Ability to Benefit

Note: Transferable General Education Courses needed to meet the requirements for the AAS are offered through a collaborative agreement with South Louisiana Community College (SLCC).

This program does not have special considerations or information.

The objectives of the Hospitality/Tourism-Guest Services program are to provide students with knowledge and/or skills that deal with:
  • Resolving guest conflict.
  • Completing, revising, and canceling of a guest reservation.
  • Performing the activities associated with the guest cycle including guest check-in/check-out procedures.
  • Learning about local geography including area attractions and places of local interest.
  • Learning about local history including the Acadian and Creole cultures.
  • Willingness to problem solve and improve hotel/motel operations.
  • Demonstrating the application of practical skills including employee and guest safety procedures.
  • Functioning as an effective member of the hospitality team.
  • Demonstrating proper cultural diversity skills.
  • Seeking and obtaining employment as a hospitality professional.
  • Competencies necessary for AAS program students to complete English, Math, Speech, Psychology, and Physical Science.

Use this link to search for job opportunities in the Louisiana Department of Labor 4th Regional Labor Market Area

Use this link to search Louisiana Department of Labor's Occupational Projections for All Occupations in Region 4.

Use this link to view the U.S. Department of Labor, Bureau of Labor Statistics Occupational Outlook for this program.

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